SyTech Employment

508 520 9957

 

  

Software Product Support Specialist

SyTech, Inc.(www.TheReportCompany.com) is leading provider of automated reporting and data analysis software for production and management. We are a small company, and yet our award-winning software is endorsed by major international manufacturers and Fortune 500 companies throughout the world.

We are looking for
Software Product Support Specialist with a “can-do” attitude. Our product support repeatedly receives rave reviews and significantly contributes to customer retention.

Core Responsibilities:
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Support customers to maximize the features of our software in their applications
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Present our software to distributors and end users
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Maintain technical papers and knowledge base
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Teach user training courses

Required skills:
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Bachelor of Science degree or equivalent
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1 to 2 years of experience in supporting software products
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Working knowledge of Microsoft Excel
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Excellent communication skills
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Working knowledge of Visual Basic or .NET

You will gain knowledge in:
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Software used in manufacturing produced by GE, Siemens, Rockwell and Wonderware
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Critical problem solving
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Visual Basic and .NET
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Managing user training classes

If interested, send your resume to jobs@sytech.com